Our Commitment to Society
The platform we build affects more than our customers. Here is how we try to do right by everyone else.
The platform we build affects more than our customers.
Responsible AI defaults, WCAG-AA accessibility, free plans for nonprofits, and an honest engineering blog that includes our misses.
Responsible AI
No training on customer data without explicit opt-in. Model outputs labelled. Refusal logic on requests that could enable harm. Bias audits twice a year.
Accessibility
WCAG 2.1 AA target across the product. Screen-reader testing on every release. Keyboard-only navigation supported on all primary flows.
Sustainability
Workloads run on AWS regions with high renewable-energy mix. Idle services auto-scale to zero. Quarterly carbon-impact report published openly.
Privacy by Default
Minimum data collected, shortest retention that still serves the user, no third-party trackers on marketing pages. Cookie consent honored, not manipulated.
Community Giving
1% of revenue committed to nonprofits we partner with. Free Mars Agent plans for verified 501(c)(3) and equivalent organizations worldwide.
Open Discourse
Public incident post-mortems. Engineering blog with honest write-ups — including the times we got it wrong. No anonymous reviews bought, no astroturfing.