Our Commitment to Partners
How we earn the trust of the partners who build with us, resell our platform, and recommend us to their customers.
Fair economics. No end-runs around your accounts.
We grow when you grow. Channel-conflict resolution under 5 days, transparent margins, and no surprise outreach behind your back.
Fair Economics
Transparent margin tiers published in the partner portal. No surprise discounts to partners' prospects, no end-runs around resellers on existing accounts.
Technical Enablement
Free access to a sandbox tenant, certification program, and a dedicated partner Slack channel staffed by our solutions engineers during business hours.
Co-Marketing
Joint case studies, conference co-sponsorships, and the right to use the Mars logo under the partner brand guidelines. Approval turnaround under 5 business days.
Roadmap Visibility
Quarterly roadmap previews under NDA, 30-day deprecation notice on any breaking API change, and an open vote on partner-prioritised features.
Conflict Resolution
Channel-conflict escalation path with a 5-business-day SLA. Disputes reviewed by a partner-success lead independent of the sales team.
Data Portability
Partners own their customer relationships. Full data export on termination — no lock-in, no hostage data.