Trust at Mars

How we keep your data secure, our platform compliant, and our service available.

Trust isn't a feature. It's the foundation.

We build Mars Agent the way we'd want our own company's data handled — privacy first, security by default, and transparency wired in from day one.

End-to-end encryption, least-privilege IAM, continuous vulnerability scanning, and an incident-response runbook tested quarterly.

SOC 2 Type II in progress, GDPR-ready data processing, and customer-controlled data residency on AWS.

99.9% uptime SLA, multi-AZ HA on AWS prod-optimal, automated failover, and real-time status on status.mars.new.

The promises we hold ourselves to — beyond the contract.

How we earn the trust of the partners who build with us, resell our platform, and recommend us to their customers.

The platform we build affects more than our customers. Here is how we try to do right by everyone else.